tB
tersius B

1 reviews | Active since Jul 2012

24 Jul 2019, 14:47

1 hour no answer fnb loans

1 hour i am waiting for someone to answer. No answer so now they will try and deduct again on wrong day and i will pay penalties. This is my 3rd time to try to phone with no one answering. Absolute worst experience dealing with fnb.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2019, 16:44
Official
Good day Tersius, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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