ZJ
Zanele J

1 reviews | Active since Dec 2010

06 Oct 2015, 15:36

1 consultant

Walked into the branch at 15:31 to request a bank statement and there was only 1 consultant on her desk the rest of the 4 desks were empty..really??????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Oct 2015, 16:16
Official
Hello zanele21,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 776879.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)