NM
Nhlamulo M

1 reviews | Active since Sept 2015

07 Sept 2015, 12:28

1

I went to one of FNB Branches in Soshanguve Crossing trying to reactivate my business account, they could nit assist me because i'I'm not from aground the area telling me that I need to get my proof of residence from Soshanguve but I had my original valid proof of residence from Polok wane Municipality where my business operate from, the branch manager confirmed I couldn't be assisted, my concern is that because I stay in peters burg then I should only go to thar branches for them to assist me, and only operate in that area because that's where the bbusiness resides, thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2015, 12:44
Official
Hello Njongilanga,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to points of presence who will provide you with feedback.

The reference number is 756696.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)