First loyalty plus sucks

This company has no idea of customer service. After numerous attempts to try and get a refund for money they *****ulently deducted from my account in December 2024, and them asking for my banking details for the refund to be processed, I am being given the run around and was instructed to wait for feedback when I queried why it is taking so long. I have been warned against this company and am so sorry that I got involved with them in the first place. Do not sign up with them unless you have money to waste.