OM
Omotshepe M
1 reviews | Active since Dec 2021
11 Aug 2024, 09:53
Bad client service
The service is pathetic, the app is not working and respond to email ?On 2 August I bought midweek holiday voucher,to date my order number is not processed .My booking is said not processed because the order is not processed, and yet successful payment and order number is confirmed. I am really disappointed, bad client service and yet monthly debit orders are up to date .
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First Loyalty Plus's replyOfficial
28 Oct 2024, 11:00 Hi, Omotshepe. We’re truly sorry to hear about your experience with First Loyalty Plus. ☹️It's important to us that you're satisfied. I'm Deborah, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your complaint personally. ❤️
First Loyalty Plus's reply28 Oct 2024, 11:00
Official
Hi, Omotshepe. We’re truly sorry to hear about your experience with First Loyalty Plus. ☹️It's important to us that you're satisfied. I'm Deborah, the Brand Manager, and I'm here to assist. 😀You can reach me on WhatsApp at ***, and we'll address your complaint personally. ❤️