BR
Brandon R

1 reviews | Active since Feb 2023

26 Nov 2024, 09:26

Unsafe and Irresponsible!

I recently witnessed one of First Help Towing's trucks driving recklessly on the road. The driver tried to cut me off at a traffic light but fortunately I got the better hand took my space back delaying him in the process. Hopefully missed his job.

As a towing service, safety should be your number one priority—not just for the vehicles you’re towing but for everyone on the road. Instead, your driver seemed more interested in acting like they were in a race, with no regard for the lives they were endangering.

I would never trust this company with my vehicle or recommend them to anyone. If you value safety and professionalism, look elsewhere. Companies like this need to take accountability for their drivers' behavior before someone gets seriously hurt.

Avoid at all costs!

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Replies (1)
First Help Towing
First Help Towing's reply28 Nov 2024, 12:18
Official
Good afternoon Brandon Robb
Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience. 

Regards