DD
Dimi D
1 reviews | Active since May 2025
14 May 2025, 15:10
UNFAIRLY BUSINESS PRACTICE BY FIRST HELP NOT TO RECOMMEND
My car was ********ly towed from an accident scene , am saying ******** because they made me signed on their form while I was critically injured and uncocious at that moment of an accident and I was took by an ambulance to the hospital then they towed the car to an unspecified location. They recently called and telling me I need to pay a huge amount of money releasing the car that is said to be on their storage. When I tried to call them they give me a run around, Please advice where could I get help on this matter since they as if I don't pay before the end of the week they'll move the to another storage where I will no longer have access to it.
Unhappy Road User
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First Help Towing's replyOfficial
16 May 2025, 12:10 Good afternoon Dimi DHL
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply16 May 2025, 12:10
Official
Good afternoon Dimi DHL
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards