SB
Sonette B

1 reviews | Active since Feb 2022

08 Feb 2022, 14:05

Unbelievable!!!!!!!!!!! Invoice from Towing Company

I need urgent advise here please! First Help Towing gave me a bill off R 10 465.00 for towing my car on Saturday from Hatfield to Silverton in Pretoria. I've asked them to review the invoice as my insurance in Botswana will not cover the costs. Their second quote came to exactly the same amount.. R 10 465.. !! I'm working on commission only and use my car for work everyday. They won't release my car without payment. I requested 4 quotes from different companies for the same distance.. The quotes came to R 750.00 2 of them was R 850.00 and the 3rd one quoted me R 950.00 Please advise - this cannot be real!! - R 10 465!!!! Seriously???

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Replies (1)
First Help Towing
First Help Towing's reply10 Feb 2022, 13:00
Official
Dear Sonette Byrne

 Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management who will be in direct contact with you . Once again our sincere apologies for the poor service.

We do apologize for an inconvenience caused  Best Wishes First Help Team