HR
Hans R
1 reviews | Active since Apr 2024
15 Apr 2024, 11:01
*****ulent sindicate
@FIRSTHELP_FRT This company is committing ***** on a grand scale having people inpersonating or representing national care hire companies over the phone in order to get your vehicle on the scene, Then want R11000+, for the vehicle they have *****ulently taken. They are a division of a larger organization that see no problem with this. #help24 has been ignoring all my messages on their WhatsApp portal, emails to them, even a LinkedIn message to one of the CEO's has given me no feedback
Helpful (0)
Replies (1)0
Replies (1)
First Help Towing's replyOfficial
15 Apr 2024, 18:39Dear Hans Rooyen
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Best regards,
First Help Towing's reply15 Apr 2024, 18:39
Official
Dear Hans Rooyen
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Best regards,