LS
Lucinda S
1 reviews | Active since Jun 2023
28 Jun 2023, 15:52
Tyres damaged after the accident
SUPER DISAPPOINTED!! A friend was involved in an accident on 21 June 2023. The impact from the back was not of such a nature that the tyres would have been damaged. I got the car to a reliable panelbeater after paying a hefty release fee only to find out that both the rear tyres have been damaged in order to ensure the car is towed in.
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First Help Towing's replyOfficial
04 Jul 2023, 09:51 Dear Lucinda
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
First Help Towing's reply04 Jul 2023, 09:51
Official
Dear Lucinda
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused