SM
Salome M

1 reviews | Active since Aug 2013

13 Nov 2025, 18:59

Training employees on brand representation is important for your business. This guy dented your reputation with a couple of motorist watching.

This afternoon around 16:45 while driving on the N1 South from Midrand Allendale, a First help driver registration KP 00 VR GP, who was driving on the yellow, switched from the in yellow lane into my lane without indicating and squeezed himself in,and almost scratched my car. Unapologetic he just sped off.

This act is Firstly reckless and unnecessary. But most importantly, it's not a good image for the company. First help deals directly with motorists why would you do such an irresponsible thing driving a company car.

I now know that should anything happens and need road side assistance they are the last people I would call. Word of mouth is also very powerful. He sped off and didn't care because he wasn't driving his car, but forgot the most important thing that is, he's representing a brand and a company that with good and well road behavior you promote and market your company but such behavior is something else.

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Replies (1)
First Help Towing
First Help Towing's reply14 Nov 2025, 15:18
Official
Good afternoon Salome 

Thank you for taking the time to review our service on this platform. 
 
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.  
 
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience. 

Regards