BM
Boitoo M
1 reviews | Active since Sept 2021
21 Sept 2021, 18:07
They take advantage.
My car was towed without consent. The driver took advantage of the person driving due to a serious head injury. The tower ******* us into signing an invoice without following their own procedure. I can't pay because my ID, bank card, licence and everything else was in it.
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Replies (1)
First Help Towing's replyOfficial
22 Sept 2021, 14:36Dear Boitoo Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavour to resolve the matter appropriately. We have addressed this issue with Management and they will be in contact with you. We have been advised that Your vehicle was released on the 15/09/2021 at an agreed fee with our company.
We do apologize for an inconvenience caused Best Wishes First Help Team
We do apologize for an inconvenience caused Best Wishes First Help Team
Best regards,
First Help Towing's reply22 Sept 2021, 14:36
Official
Dear Boitoo Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavour to resolve the matter appropriately. We have addressed this issue with Management and they will be in contact with you. We have been advised that Your vehicle was released on the 15/09/2021 at an agreed fee with our company.
We do apologize for an inconvenience caused Best Wishes First Help Team
We do apologize for an inconvenience caused Best Wishes First Help Team
Best regards,