GK
George K
1 reviews | Active since Dec 2023
29 Dec 2023, 18:01
They Condone Wreckless Drivers.
The type of company that condones Driver Wreckless driving, their Driver, Tumi Cell#...4014, Towtruck reg 703FSTGP literally drove right through my car and the company (Rufus) has been denying liability since. I'd caution anyone from doing business with this company, those that do, do so at your own Risk. By the way the same Wreckless Driver is still working for this organisation
Helpful (0)
Replies (3)0
Replies (3)
First Help Towing's replyOfficial
08 Jan 2024, 11:16Dear George Khumalo
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
First Help Towing's reply08 Jan 2024, 11:16
Official
Dear George Khumalo
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
GK
George K's updateReviewer Update
29 Feb 2024, 10:51Who do you think you're fooling with this reply? This organisation has complete disregard for the law.
GK
George K's update29 Feb 2024, 10:51
Reviewer Update
Who do you think you're fooling with this reply? This organisation has complete disregard for the law.
GK
George K's updateReviewer Update
29 Feb 2024, 10:54As expected this is a generic response with no true intent. I can assure you it was not escalated and will not be escalated. This is exactly how this organisation operates. Again my sincere warning to all who see this.
GK
George K's update29 Feb 2024, 10:54
Reviewer Update
As expected this is a generic response with no true intent. I can assure you it was not escalated and will not be escalated. This is exactly how this organisation operates. Again my sincere warning to all who see this.