LB
Lwandile B
1 reviews | Active since Nov 2022
04 Nov 2022, 20:17
Terrible service
Towed my brother's car when he had an eccident, never Informed him of the entire amount he would be charged for the service, in less than a 24 hours he had to pay up to 9k for charges.
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Replies (1)
First Help Towing's replyOfficial
16 Nov 2022, 15:03Dear Lwandile Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
First Help Towing's reply16 Nov 2022, 15:03
Official
Dear Lwandile Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team