AB
Arjan B
1 reviews | Active since Jun 2016
20 Apr 2026, 19:25
Surprise surprise
They don't tell you how much the tow will cost when you are in desperate need of help. And the operator said he will tow the car directly to the tyre place. The next morning you discover with a shock they towed it to the yard instead. Then you have to pay a R7500 release fee plus R1500 for a secondary tow -- and the service was very slow I had to phone a few times to get the invoice.
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First Help Towing's replyOfficial
21 Apr 2026, 12:17 Good afternoon Arjan Bijker
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply21 Apr 2026, 12:17
Official
Good afternoon Arjan Bijker
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards