mH
mary H
1 reviews | Active since Sept 2016
01 Nov 2024, 10:05
Schocking driving
Witnessed two First Help tow truck drivers on Wednesday 7:30am rush hour traffic, drive on the wrong side of Winnie Mandela drive and then just before hitting oncoming cars ramp the island to get onto the right side of the road. This was all at eye watering speed .The one then proceeded to drive on the island in order to get up Sandton Drive .If you ever arrive for me at a scene, I will refuse to use your services after witnessing this.
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First Help Towing's replyOfficial
04 Nov 2024, 16:06Good afternoon Mary
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
First Help Towing's reply04 Nov 2024, 16:06
Official
Good afternoon Mary
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,