MF
Mari F
1 reviews | Active since Mar 2025
16 Mar 2025, 12:07
removing my car
I have been in accident 2 house in front of my house - the ambulance arrived and then all of a sudden 2 tow trucks arrived, first i told the tow truck person that i don't need a tow truck because the car is drive able and he insist that they are going to take the vehicle to a place where they can fixed it for not more than R5000. Monday they my phoned and told me that I am owing them R11 500.00 for strorge fees, for what? i told them no where did i sighed for that amount - let the management phone me - me before i will go to the small claims court and the onbudsman
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Replies (1)First Help Towing's replyOfficial
18 Mar 2025, 16:06Good Afternoon Mari
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
First Help Towing's reply18 Mar 2025, 16:06
Official
Good Afternoon Mari
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
