FP
Fred P

1 reviews | Active since Mar 2016

07 Apr 2022, 18:23

Reckless driving

We all understand that First Help Towing is an essential service, but driving recklessly to get to a scene defies the whole purpose. Today at 17h30 on the corner of Mimosa and C R Swart, Wilro Park, two of these First Help tow trucks cut in front of numerous vehichles, speeding on the wrong side of the road, changing lanes without indicating, cutting in front of vehicles with children in as passengers, during peak traffic, trying to get to a scene first. These guys are supposed to help, not endanger people. They are not ambulances. Cars will not die if they don't get there first. Vehicles were cut off, hooting at them, but the guy at the back even flashed an up-yours to one of the vehicles hooting at them. This is absolute disgusting behaviour, and I am sure that many people are going to talk about this incident, causing massive harm to First Help Towing as a business. I will suggest that they screen potential employees better in future.

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Replies (1)
First Help Towing
First Help Towing's reply08 Apr 2022, 07:37
Official
 Dear Fred Potgieter Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that the drivers have been reprimanded . Once again our sincere apologies for the poor service.

We do apologize for an inconvenience caused  Best Wishes First Help Team