KK
Kgadi K

1 reviews | Active since Oct 2019

28 Dec 2022, 08:58

Poor service

I spoke to the security at the gate, produced the document which was issued to me by First help he went to check and came back without the above mentioned items. How can items disappear? I trusted the company appointed by my insurance company.

0
Replies (1)
First Help Towing
First Help Towing's reply28 Dec 2022, 10:25
Official
Dear Mamokgadi

Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.

We do apologize for any inconvenience caused