JP
Johan P
1 reviews | Active since Jul 2023
31 Jul 2023, 19:57
Not the first to help when they cause the accident
On June 21st, an employee of this company by the name of N Opperman, smashed into the rear of my newly bought car, with a company tow truck. After opening a police case, and being ensured by the manager, David, that someone will call me from head office regarding the insurance to fix my car...needless to say, after being ignored by David, and getting no response from "First Help", I have now had to resort to posting online in the hopes that my car will get fixed.
Helpful (0)
Replies (3)0
Replies (3)
First Help Towing's replyOfficial
01 Aug 2023, 12:58 Dear Johan Peters
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
First Help Towing's reply01 Aug 2023, 12:58
Official
Dear Johan Peters
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
JP
Johan P's updateReviewer Update
16 Aug 2023, 07:42Good day, we still have not had any communication from the company.
Kind regards
Johan Peters
Kind regards
Johan Peters
JP
Johan P's update16 Aug 2023, 07:42
Reviewer Update
Good day, we still have not had any communication from the company.
Kind regards
Johan Peters
Kind regards
Johan Peters
JP
Johan P's updateReviewer Update
18 Sept 2023, 16:06Good day,
We still have yet to receive a call from the company.
We still have yet to receive a call from the company.
JP
Johan P's update18 Sept 2023, 16:06
Reviewer Update
Good day,
We still have yet to receive a call from the company.
We still have yet to receive a call from the company.