1 reviews | Active since Jan 2020
Never get assistance from First Help
I had a car accident First help tow truck drivers arrived I told them I didn't want them to tow my car. They asked me what insurance company I am with and I told them Hollard. As I was about to call my broker I recieved a call from Hollard ssying they had a collision report and they said that First Help could tow my car. First Help towed my car. When I got home I thought how did Hollard know that I had an accident I fon't have tracker in my car. When I spoke to my broker they said there was no report of my car being towed by First Help. Luckily I had the tow truck's liscence plate number and they were able to track down my car. Obviously First Help got my cell number from my liscence plate and then got someone to call me pretending they were from Hollard. Never get assistance from First Help.
You can also go to the Consumer Protection Commission to complain, and possibly get reimbursed:
https://thencc.org.za/complaints/
If everyone goes after them then they can be stopped
You can also go to the Consumer Protection Commission to complain, and possibly get reimbursed:
https://thencc.org.za/complaints/
If everyone goes after them then they can be stopped
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Best regards,
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Best regards,