Missing car

Item: First Help Towing
Rating: 1
Author: Innocent S

Not professional, after arriving at the scene late, they fought with the other towing company and the insurance to tow the car. Then they Ronald towed the car to the wrong panel beater, causing me to run around looking for my car. I will not allow them to tow my car again.

Helpful (0)

Replies (4)

Innocent S's updateReviewer Update

25 Oct 2023, 09:02

The contacts on your cars do not go to your offices. My car arrived at Renew-IT after 1 day and with my interference. What would have happened if I did not intervene? The title is correct

Innocent S's update25 Oct 2023, 09:02

Reviewer Update

The contacts on your cars do not go to your offices. My car arrived at Renew-IT after 1 day and with my interference. What would have happened if I did not intervene? The title is correct

Innocent S's updateReviewer Update

30 Oct 2023, 08:33

Good day First Help,

The car arrived at Renew-it 1 day after it was towed from the place of the incident, It was suppose to arrive after 30 minutes, why did it take 24 hours?

Innocent S's update30 Oct 2023, 08:33

Reviewer Update

Good day First Help,

The car arrived at Renew-it 1 day after it was towed from the place of the incident, It was suppose to arrive after 30 minutes, why did it take 24 hours?

First Help Towing's replyOfficial

04 Dec 2023, 08:50

Good Morning Innocent ,

Trust you are well

As Mentioned we sincerely apologized for the inconvenience caused regarding the vehicle being dropped off at the incorrect destination , this has however been resolved and addressed.

Trust the above is in order

Regards

First Help Towing's reply04 Dec 2023, 08:50

Official

Innocent S's updateReviewer Update

04 Dec 2023, 09:13

Good Morning,

Yes the above has been correct, and the car arrived at the correct destination.

Innocent S's update04 Dec 2023, 09:13

Reviewer Update

Good Morning,

Yes the above has been correct, and the car arrived at the correct destination.