WS
Warwick S
1 reviews | Active since Jun 2010
05 Jan 2023, 21:34
Misleading the client
My wife had an accident and first was there very quickly and the guy was pleasant. My issue is that I was told the car was going to a storage place near Helen Joseph as that is where cars that are insured by our insurance company go. But the car was never taken there. It was instead taken to a panel beater in Kya Sands which turned the insurance claim into a massive mission because we were misled.
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First Help Towing's replyOfficial
09 Jan 2023, 12:48Dear Warwick
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
First Help Towing's reply09 Jan 2023, 12:48
Official
Dear Warwick
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused