PN
Phindile N

1 reviews | Active since Oct 2016

13 Mar 2025, 13:21

****med

On the 7th of March I was involved in an accident ,more like someone bumped me in the back of my car,within seconds the first help guys where there asking to tow my car I told them I don't have insurance.with the guy who bumped promised to take care of the everything even though I didn't want those guys to take my car,but it was not working.i don't know how many times I asked who's going to pay and they said it's the other party.god if only I now they were about to **** me .on a Monday they called me saying I must pay 13.7k and I was shocked I ask them to call the guy who bumped me but they keep on insisting I should use my insurance which I don't have and I did tell them when they wanted to towed my car now they won't give me my car back I font know what to do .

0
Replies (1)
First Help Towing
First Help Towing's reply15 Mar 2025, 17:00
Official
 Good Afternoon Phindile 
Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience. 

Regards