******ion and disgusting procedures

My son, his girlfriend and her sister were on the way home from a night out. At around 2pm on Sunday 7 April 2024 between Jetpark offramp and Kraft road offramp, he heard a loud pop and the car started spinning uncontrollably. Not even 5 minutes later, one of your tow trucks stopped to help. My son was more worried about his girlfriend and her sister – rightly so – to pay attention to what the tow truck driver was saying. He eventually phoned his dad who went thru to assist. The tow truck driver – a Tristan who was with a Mark – insisted that no cops need to be called and they will handle everything. They demanded an ewallet payment of R2500 be made to Mark to tow the vehicle. There was no time to take any personal items out of the car before Tristan hooked up the vehicle and drove off. Later that morning we contacted Tristan to find out where the car was. We were expecting it to at a pound but was shocked to see that it was taken to Tristans mom’s house in Marlands! We also noticed then that the back window was broken and items from the car were ******. Tristan told us he didn’t know what happened. When we queried as to why the vehicle was taken there and not to the address given, we were told we had to ewallet another R4900 to Mark. Eventually on Sunday evening we contacted someone else to go there to try and get the car and ****** items. One of the items miraculously was found. NO invoice was given for the 2 payments made. When we contacted your Head Office on Monday morning, you had no record of this accident. We requested a call back from the Manager – Wimpie – who to date has still not bothered to phone us back!!!!