F
Frain

1 reviews | Active since Nov 2022

22 Nov 2022, 19:59

I would like to write a review about First Help Towing

I would like to write a review about First Help Towing. Dillan arrived on the scene and was helpful and calming during this incident. He assisted with keeping myself and my wife when she arrived calm and informed of the process that needed to be followed. The other party involved in the accident at some cases got aggressive and refused for us to leave. Dillian seemed to keep his cool and helped us try to inform them of the necessary process to follow. He stayed with us throughout it all to ensure we were OK. Once he delivered my car to the assessment center he did inform me all was in order. I know he was mostly doing his job but these extra bits of staying with us and assisting with the difficult other party was appreciated considering the circumstances.

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Replies (1)
First Help Towing
First Help Towing's reply23 Nov 2022, 08:18
Official
Dear Frain Thank you for taking the time to review our service on this platform.  We are grateful that we were able to support you in a time of need.  We shall pass your compliment on to our staff members and your insurance company.  We are glad that the service you’ve received was to your satisfaction.  We always strive for excellence in every aspect of our service.  Wishing you safe traveling  First Help Team