I was involved in an accident on Saturday, 06/12/2025 in Randburg. First Help came to attend to the scene. The tow truck driver, Johan asked if I was insured & I told him that I am not. The lady (car B) who skipped a red robot thus causing the accident w

Item: First Help Towing
Rating: 1
Author: Charmaine S

First Help employees are ****s and *****s! Do not get towed by them!!

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Replies (1)

First Help Towing's replyOfficial

12 Dec 2025, 10:02

Good Morning Charmaine Sass

Thank you for taking the time to review our service on this platform.

Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.

We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.

First Help Towing's reply12 Dec 2025, 10:02

Official

Good Morning Charmaine Sass

Thank you for taking the time to review our service on this platform.

Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.

We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.