MvdM
Me van der Merwe
1 reviews | Active since Mar 2009
09 Aug 2025, 14:43
https://www.hellopeter.com/first-help-towing/reviews/excellent-service-8798f862678ebe7f64***8f8a224a198ae439d1e-***
Well, Clive, the bad news is you have been ****med. They do not have access to your insurance company. To order a flat bed for a car with no damage???? This is how they operate. My son just had a slight bump and tried the same approach. I will be making a complaint with this company and with whatever national association they are affiliated with.
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First Help Towing's replyOfficial
03 Sept 2025, 09:16Good Morning Me Van Der Merwe
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply03 Sept 2025, 09:16
Official
Good Morning Me Van Der Merwe
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards