GR
Grant R
1 reviews | Active since Feb 2009
22 Jun 2022, 09:58
Highway *******
All the reports below are accurate - they are only too eager to tow your car - then comes the usury of what they charge for storage and trying to get your car back. Then the discovery that they drained your fuel tank is the final disappointment. They are the ultimate road pirates that everyone always makes tow truck drivers out to be - nice to you to get the tow and then the costs follow. I am so sorry I allowed them to tow my car - complete and utter regret for listening to them and the costs that followed.
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Replies (2)
First Help Towing's replyOfficial
30 Jun 2022, 13:47 Dear Grant Rens Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
First Help Towing's reply30 Jun 2022, 13:47
Official
Dear Grant Rens Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
GR
Grant R's updateReviewer Update
01 Jul 2022, 10:07That is a stock automated reply and anyone who reads the other reviews will see this and the insincerity of this standardised reply that bears No Value. Be Warned and stay away from First Help!
GR
Grant R's update01 Jul 2022, 10:07
Reviewer Update
That is a stock automated reply and anyone who reads the other reviews will see this and the insincerity of this standardised reply that bears No Value. Be Warned and stay away from First Help!