Tt
Thabiso tl.thabiso
1 reviews | Active since Aug 2022
26 Aug 2024, 08:20
For me It’s the arrogance and lack of customer service
They damaged my rear bumper when towing my car from the scene of an accident. On top of that their director of operations is very arrogant and has absolutely zero customer service, he won’t even try. One day they will learn that there’s no business without customers, and they will also know the power of bad reviews and bad publicity.
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First Help Towing's replyOfficial
27 Aug 2024, 11:50Good Morning Thabiso
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Regards
First Help Towing's reply27 Aug 2024, 11:50
Official
Good Morning Thabiso
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Regards