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David D

1 reviews | Active since May 2013

14 Jan 2024, 13:47

FirstHelp Tow, provide excellent service and assistance.

I was involved in a very bad accident on Friday 12 Jan 2024. The FirstHelp driver, Rory van der Merwe, arrived on the scene and, without being pushy, arranged a flat bed tow truck for my car and stayed with me for more than two-and-a-half hours while the Metro Police finished their work, whereafter he gave me a lift home in his tow truck. Finding myself in very difficult circumstances, I found both the professional services provided by FirstHelp, and the experience and support of their driver, Rory van der Merwe to have been exceptional and invaluable.

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Replies (1)
First Help Towing
First Help Towing's reply15 Jan 2024, 11:33
Official
 Dear David Douglas

Thank you for taking the time to review our service on this platform. 
 
We are grateful that we were able to support you in a time of need.  We shall pass your compliment on to our staff members and your insurance company.  We are glad that the service you’ve received was to your satisfaction. 
 
We always strive for excellence in every aspect of our service. 
 
Wishing you safe traveling 
 
First Help Team