LD
Louw D

1 reviews | Active since Mar 2017

09 Mar 2024, 17:05

First help towing force my son to sign a document

Worst people to talk to and rude, Mr Geelbooi throws down a phone in one's ears and gives a ****** comment, best of all the police was called, I have the reference nr from the manager where the vehicle was found who did call the police and my son being spiked at a club was forced to sign a document giving them the right to basically ***** my car because the car guard called them to take the car.,the one gentleman named Wimpy suggested to me I should lock my son up for *****ing my car, being told the car is in Kempton park I found out it's halfway by an auction house and then at the police station I come to hear they have so many complaints it is not even funny they are to me the worst community help out there and should be ashamed of what they are doing

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Replies (4)
LD
Louw D's update09 Mar 2024, 22:45
Reviewer Update
# stop them
First Help Towing
First Help Towing's reply11 Mar 2024, 09:28
Official
Dear Louw Doman

Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience 
LD
Louw D's update12 Mar 2024, 23:28
Reviewer Update
I am sorry but that automated message is send to everyone, and mean absolutely nothing, today got my car back with dents on the door that was not even there, the pictures they send to the nr that was given was a police constables phone of the photos the driver of first help took, you can see no dents on the door and then the battery not even a year old was swopped with an old dead battery. So again ****mers and ******* and should be stopped by the public that no one uses their service
First Help Towing
First Help Towing's reply13 Mar 2024, 08:13
Official
Good Morning Louw 

Trust you are well 

Please note that the acknowledgement to your complaints is not automated , you signed a disclaimer that your vehicle could be towed by our company , a response of acknowledgement was given as seen above .

Regards