1 reviews | Active since Jan 2017

22 Jul 2022, 11:38

FIRST HELP TOWING- EXORBITANT AND DISHONEST

Was charged exorbitant costs for towing and storage and then only to find that the fuel was drained from the tank. Looking at other reviews it seems to be a recurring event. Has anyone found a way to resolve this with FIrstHelp, except for the stock standard automated reply?

0
Replies (1)
First Help Towing
First Help Towing's reply01 Aug 2022, 14:12
Official
 Dear Adel G  Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.

We do apologize for any inconvenience caused  Best Wishes First Help Team