AM
Annita M

1 reviews | Active since Jul 2024

14 Aug 2024, 12:39

First Help Towing

<div>I had an accident and First Help guy **** to me that he is going to add me as a third party and no money will be involved I will get my car in two weeks. That was the last day I saw my car 14 April. I went to their offices on May and I offered to pay them R10000 so that I can get my car back. They told me to go they will call me tomorrow. Days passed I went back again they told me that my car has been sold, but at traffic department is still under my name. My heart is sore because non truths were used to take away my car. And I offered something but still my effort was nothing. If there is a way please help me i want my car I will fix it myself. Please that car means a lot to me. All I want is to get my car back</div>

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Replies (1)
First Help Towing
First Help Towing's reply21 Aug 2024, 08:23
Official
Good Morning  Annita Moyo

Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.

Regards