LH
Lulu H

1 reviews | Active since Jun 2025

04 Jun 2025, 05:54

First Help Towing **** 03/06/2025

Pieter!! Pieter who blocked my numbers after having to search for him following him to the police station and disappeared!! We turned back to see where my car is his no longer there only to find him to the next robot by Republic Road, and he says the car is at RenewIt at Randburg and puts the address in my fone to navigate as he drives in front of us then turns another way saying we should follow the navigator, we get there his not there, I call him, his blocked me till the people at RenewIt call him then says my car went to Roodepoort!!!! Why am I going around in circles since 15:18 till 17:00 looking for my car?! And why block me if doing a legit thing?? You left near by residence Keith Avenue and choose to take my car that faaaar??!! Blocked my numbers too!! I want my car and I’ll be at the gates of Roodepoort to get my car as you took my car saying the 3rd party will pay since it’s a company car that hit into me, now I told you I want my car I don’t want it towed and you mislead me till your offices are closed!!! Pieter I’ll keep calling you with SAPS till I get my car today and the stress of running up and down looking for my car and moving me from one area to another. Your numbers ***!! THIS IS WRONG I TOLD YOU I DO NOT WANT MY CAR AT STORAGE, YOU TOOK IT THERE OUT OF MY WILL!!

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Replies (1)
First Help Towing
First Help Towing's reply05 Jun 2025, 09:55
Official
Good Morning Lulu
Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience. 

Regards