LM
Lorinder M
1 reviews | Active since Sept 2017
29 Oct 2025, 16:18
First help *****sters
I want to report this company for ****ming people, today I had a car accident the guy bumped me from behind and this towing company called pretending to be the third party's insurance company and they claimed they want to take my car for an assessment, it must be towed. Later when I called the guy that bumped me to inform him that his insurance company called and towed my car, the guy said he knows nothing about it and I called his company to verify they confirmed they knew nothing about towing. I rushed to first help to get my car back they demanded I pay 12500 for towing.
Can this company be reported for ***** and be closed down.
Helpful (0)
Replies (3)0
Replies (3)
First Help Towing's replyOfficial
31 Oct 2025, 16:04Good afternoon Lorinder Mbatha
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
First Help Towing's reply31 Oct 2025, 16:04
Official
Good afternoon Lorinder Mbatha
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
LM
Lorinder M's updateReviewer Update
31 Oct 2025, 16:38Good day
I would be happy if you can help because that guy really ****med me, even when I told him my car is moving it doesn't need towing he insisted and towed it and that's why it ended up at first help which is not even ab assessment centre as he said when he ******* me, the number that he used to call is +*** but now when I call the number he has blocked me, his car registration number is HG 64 MF GP I don't think he used his correct name but he said his name was Steven.
I would be happy if you can help because that guy really ****med me, even when I told him my car is moving it doesn't need towing he insisted and towed it and that's why it ended up at first help which is not even ab assessment centre as he said when he ******* me, the number that he used to call is +*** but now when I call the number he has blocked me, his car registration number is HG 64 MF GP I don't think he used his correct name but he said his name was Steven.
LM
Lorinder M's update31 Oct 2025, 16:38
Reviewer Update
Good day
I would be happy if you can help because that guy really ****med me, even when I told him my car is moving it doesn't need towing he insisted and towed it and that's why it ended up at first help which is not even ab assessment centre as he said when he ******* me, the number that he used to call is +*** but now when I call the number he has blocked me, his car registration number is HG 64 MF GP I don't think he used his correct name but he said his name was Steven.
I would be happy if you can help because that guy really ****med me, even when I told him my car is moving it doesn't need towing he insisted and towed it and that's why it ended up at first help which is not even ab assessment centre as he said when he ******* me, the number that he used to call is +*** but now when I call the number he has blocked me, his car registration number is HG 64 MF GP I don't think he used his correct name but he said his name was Steven.
First Help Towing's replyOfficial
03 Nov 2025, 12:03Good day Lorinder
Trust you are well
Please note that this has been escalated to Management who will revert back with detailed feedback to you
Regards
Trust you are well
Please note that this has been escalated to Management who will revert back with detailed feedback to you
Regards
Best regards,
First Help Towing's reply03 Nov 2025, 12:03
Official
Good day Lorinder
Trust you are well
Please note that this has been escalated to Management who will revert back with detailed feedback to you
Regards
Trust you are well
Please note that this has been escalated to Management who will revert back with detailed feedback to you
Regards
Best regards,