YB
Yolandi B
1 reviews | Active since Jun 2022
30 Jun 2022, 16:42
First help rude
Your driver Marchel tried pushing us of the Molotto road. We couldn’t go anywhere because there were vechicles in front of us. He overtook us in the yellow lane and braked very harshly showing rude signs out the window. When confronted he said he doesn’t give a f…! His emergency lights wasn’t on indicating he had an emergency
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First Help Towing's replyOfficial
04 Jul 2022, 10:52 Dear Yolandi Becker Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
Best regards,
First Help Towing's reply04 Jul 2022, 10:52
Official
Dear Yolandi Becker Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
Best regards,