1 reviews | Active since Sept 2024
First hel
<div>First worst help Good day
On the 04th September my car was in an accident on the M2 and first help got to the scene. One guy claiming to be the “supervisor” asked the driver for my numbers so that he can assist. We spoke on the phone and he told me that the lady who bumped the car is insured and I will be assisted and the insurance will sort out the matter. Few minutes later I received a call on a private number and a guy pretended to be from the other person’s insurance and they authorising for my car to be towed to the assessment centre and all charges to be covered. When I called the insurance they adviced that they never authorised the car to be towed. I went to Banfield where the car was taken and i was told I owe 12k for storage and 6.5k for towing. I can’t retrieve my car and I am not getting any assistance.</div>
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
