1 reviews | Active since Jun 2025
First Help =first *****s
Hi ,don't ever use First Help, first on the scene but from there on just a bunch of ******. Was in an accident on Tuesday the 17th of June 2025. George and Albert was quickly there and I so friendly and assisting. I was in shock. My wife also came and in her presence they said it will cost R 2800. I just need to sign . Which I did . No terms or explanations given . When I went for my car today I was presented with a bill in excess of R14000. When I quiried was quickly told that I signed for their costs and are therefore liable and that the storage will increase by R350 a day. This is misrepresentation in a big way. They take advantage of your vulnerable emotional state ,don't disclose information and then want to force you to pay in order to minimise your costs
They also told me the car is just going down to Probeat which is near to me ,which also isn't true ,they tow to their own facility . Please don't ever use them for any work. This is the worst experience even worse than the accident. They also caused more damage to my vehicle with the bumper torn on the left hand side ,whilst the damage were on the right fender .
STAY AWAY From first *****es
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
