ZZ
ZODWA Z
1 reviews | Active since Aug 2012
08 Jun 2022, 13:31
First Help drained all the petrol that was in my car
My car was towed by first help towing services on the 02/03/2022, collected it on 07/06/2022 only to find that my petrol tank was empty. At the time of towing it had full tank. I called them yesterday and I was sent from pillar to post, and nobody wanted to attend to my call. I will fight this until they pay everycent I paid on that petrol. I swear.
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First Help Towing's replyOfficial
09 Jun 2022, 08:51Dear Zodwa Zimba Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
First Help Towing's reply09 Jun 2022, 08:51
Official
Dear Zodwa Zimba Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that the drivers have been reprimanded. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team