MS
Mpho S
1 reviews | Active since May 2025
24 May 2025, 07:24
First help
They are big ****mer, they told me my car can't be driven because the damage on sensors would trigger airbags, I told them I don't have money for towing, they then said that insurance will pay as a third party I don't have to worry about it. After an hour my insurance called n told me they don't tow for third party so I went to fetch it, when I got there they told me to pay 12000, they don't even care what u say they just want money, I'm unemployed n I use that car to make a living, I'm loosing business n soon IL be homeless
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Replies (1)First Help Towing's replyOfficial
27 May 2025, 15:25Good afternoon Mpho
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply27 May 2025, 15:25
Official
Good afternoon Mpho
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
