A
Alu
1 reviews | Active since Oct 2023
10 Feb 2025, 11:23
First help *******
My husband was involved in a car accident in December. First help took my husband's car without his permission. Isn't not that *****ing ? They never bothered calling to inform anyone I had to trace and found the car in their premise. And they said he's owing them R11000 for towing and one day storage. I told them they must just return the car where they found it because no one granted them permission to do so. The accident happened in Pretoria East Garsfontein we are Residing in Pretoria East Equestria which is 6 km away from where the accident happened. They took the car to Kempton park. Please return the car
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First Help Towing's replyOfficial
10 Feb 2025, 16:17Good day Alu
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply10 Feb 2025, 16:17
Official
Good day Alu
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards