LS
Lerato S
1 reviews | Active since May 2025
23 May 2025, 02:50
First help ****
These people **** to my mom and they made her sign some forms and took her car when my mom went back to get her car they said she has to pay them 12000rand but the car didn't even stay for days. My mom even told them that the car was for business but they didn't even care and that resulted to her losing her customers. These people need to be sued and we will make sure to do that cause they are being so unprofessional.
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First Help Towing's replyOfficial
23 May 2025, 13:50Good afternoon Lerato
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply23 May 2025, 13:50
Official
Good afternoon Lerato
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards