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Nobesuthu N

1 reviews | Active since May 2016

31 Jan 2022, 10:20

First Help

Hello This company towed our car and told us the insurance had given a go ahead only to find that is not true .They towed the car last week Thursday to their site and made us pay 10k for the release .I see people are complaining about the same thing and they still continue .This is a ******* .OPlease help

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Replies (3)
First Help Towing
First Help Towing's reply31 Jan 2022, 11:52
Official
 Dear Nobesuthu Ngcongo Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that the drivers have been reprimanded . Once again our sincere apologies for the poor service.

We do apologize for an inconvenience caused  Best Wishes First Help Team 
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Nobesuthu N's update02 Feb 2022, 16:02
Reviewer Update
Hello .I have not heard back from you since Monday .I am now seeing a new report from someone which is almost the same as my issue .Can you please get back to me if you guys are not supporting this **** your drivers are doing .

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Nobesuthu N's update09 Mar 2022, 14:51
Reviewer Update
You guys promised me contact me until now .I want to take you guys to 702 because you are still ******** more people .I will show you .