LS
Lerato S
1 reviews | Active since May 2025
27 May 2025, 18:18
First help
My mother's car has since been taken by first help and the reason was because of an accident that occurred on Wednesday the 21st of May and that car is for business now she is losing alot of customers because of this they tried negotiating with the manager but to no avail. She is a single mom with two kids to feed alone this is so sad to me as l have to witness my mom in such a state😟.this car is our bread without it we would be homeless as we are living in a room and l am still in matric l can't even focus because of the stress.l just hope someone would be kind enough to help us.
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First Help Towing's replyOfficial
28 May 2025, 08:52 Good Morning Lerato Setati
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,
First Help Towing's reply28 May 2025, 08:52
Official
Good Morning Lerato Setati
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Best regards,