First assist preys on vulnerable people after accidents

These people prey on vulnerable people who have been involved in accident's, tell you the car will be towed for R600 to their workshop where they will send you quotes for repairs and start with repairs once you give them approval. The same day you call them and they say that you have to pay over R10,000-00 to get your car back. Their drivers do not inform the affected drivers about the terms and conditions and the back of the paper written in very small print with Grey ink. They make you sign the paper without even telling you about the costs.