VB
Vanessa B

1 reviews | Active since Jan 2024

26 Jan 2024, 11:33

Exploitation, ****ming of venerable citizens

****** and *****sters, they always first to respond at the scene because they take advantage of venerable and confuse people at the scene they have a tendency of just forcing to tow the vehicle to their premises telling you that the person that coursed the accident will pay via they insurance with ought taking any details of that person only to be ****med into signing they invoice under false statement of that its just an acknowledgement of the whereabouts of the vehicle ,when you do follow ups that's where you given an invoice of all cost and storage fees that you need pay, This company is exploiting people at their lowest in the name of money. not to be ****** they doing this to 99% of blacks and when you complain direct they tell will go court only to drag the matter for reason i n the meantime they charging you for storage. This people need to be stopped and dealt with lawfully

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Replies (1)
First Help Towing
First Help Towing's reply31 Jan 2024, 09:16
Official
Dear Vanessa Baloyi

Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience