MN
Marietha N

1 reviews | Active since Dec 2015

09 Aug 2024, 11:05

Excellent service

With my accident on 07/08/2024, Amanda Joubert from FirstHelp was an angel in a human dimension. She was just there out of no where. She helped me get hold of my car insurance people, she spoke to them and ordered a flatbed truck through my insurance to take my car to the insurance recommended panel beaters. She gave me a copy of the completed FirstHelp documentation. She helped removing my personal items from my car and loaded it onto her tow truck. She very calmly and patiently stayed with me until the flatbed truck arrived. She then even took me home where she helped offload my personal items. She calmly spoke to me during the ride. Before she left she gave me a warm hug and wished me the best. THAT is what I call service with a smile. Something that is rarely encountered anymore. Amanda deserves applause and praise. Thank you very much Amanda, I wish there were more people like you in this world.

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Replies (1)
First Help Towing
First Help Towing's reply19 Aug 2024, 16:41
Official
Good afternoon Marietha

Thank you for taking the time to review our service on this platform. 
 
We are grateful that we were able to support you in a time of need.  We shall pass your compliment on to our staff members and your insurance company.  We are glad that the service you’ve received was to your satisfaction. 
 
We always strive for excellence in every aspect of our service. 
 
Wishing you safe traveling 
 
First Help Team