AK
Aidan K

1 reviews | Active since Nov 2025

17 Nov 2025, 09:59

DO NOT PAY THEM WITHOUT SEEING YOUR CAR FIRST!!!

<div>DO NOT PAY THEM WITHOUT SEEING YOUR CAR FIRST!!! I had an accident back in Feb, when I came to see the car a few months later. My car was absolutely ransacked. My front seats were gone, my radio missing, my radiator had been removed, my back lights were gone and the centre console was gone. EVEN the gear label on the knob was gone. They told me my parts were in storage at first, which I later realised was not true (who would remove the gear label for storage???) My experience with first help was terrible from the moment they towed my car DO NOT TRUST ANYTHING THEIR DRIVERS SAY TO YOU!</div>

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Replies (1)
First Help Towing
First Help Towing's reply19 Nov 2025, 16:17
Official
 Good afternoon Aiden
Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience. 

Regards