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Munyaradzi M
1 reviews | Active since Nov 2024
28 Nov 2024, 11:45
Disappointed 😞 😥
I got involved in an accident 8 Nov. 2024. First Help arrived at the scene and we agreed they would tow my car for R2500 to a panelbeater. To my surprise they towed it to their yard where they locked it up and demanded R12.5 for its release. I am disappointed up to this day 😞. I feel like these guys are ****mers. They misrepresent facts at the accident scene.
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First Help Towing's replyOfficial
28 Nov 2024, 12:18Good afternoon Munyaradzi museki
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
First Help Towing's reply28 Nov 2024, 12:18
Official
Good afternoon Munyaradzi museki
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards